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IT Support Assistant

Oakington, Cambridgeshire

Job Type

Full Time

About the Role

Optimum Patient Care has been supporting chronic disease management and research in primary care for over 12 years. An IT Support Assistant is required to join our team providing first line technical support to OPC and a wider network of International Research organisations

This is a fantastic opportunity to grow your IT support skills working locally and Internationally from our office in Oakington, Cambridge.


Key Responsibilities:

  • Office 365 administration including Sharepoint, teams and calendars

  • Manage the Jira support queue, providing first line support to the team

  • Purchase new IT equipment and licences

  • Set up new starters on Office 365 and other systems, configure new starter hardware

  • De-activate leavers accounts

  • Installation and troubleshooting VPN connections

  • Process IT Invoices to the Finance Department

  • Maintain IT asset register

  • Set up and configure windows AD security groups

  • Maintain a good understanding of windows networking

Additional desirable experience:

  • Firewall setup and troubleshooting.

  • Any Windows Server,Azure, SQL Server,Ubuntu Linux, web server exeperience.

  • Second and third line experience

  • AV setup configuration, remote management software, remote catalogue and monitoring etc

This is a full-time position with excellent opportunities for progression within the business.

Salary dependant on experience.


Contact Us

Please send your CV with a covering letter summarising your suitability for the role to Candidates will be required to undertake a remote skills test prior to interview.


We look forward to hearing from you.

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